Handling
Please treat your pieces gently! Every care is taken to ensure the strongest materials are used in each Bird's Tail piece, but pieces may not withstand some situations - i.e., dishwasher, garbage disposal, washing machine and vacuuming mishaps, being used as a doggie chew toy or baby's teething object, bear or moose attacks....you get the picture! Also, keep your jewelry away from cosmetics, perfumes, lotions and cleaning products that are responsible for oxidizing and damaging metals.
REMOVING
Take off your Bird's Tail jewelry when you hit the shower or the pool. Take off your jewelry during any activities that cause you to get really SWEATY! And - absolutely no fighting while wearing Bird’s Tail - this completely goes against our mission.
STORING
Store each Bird's Tail piece separately in small, air-tight, sealed baggies to prevent scratching, tangling, and tarnishing (most tarnishing is caused by oxidation due to environmental exposure).
Cleaning
Clean jewelry with a soft, dry cloth or a designated jewelry polishing cloth. Don’t try the toothpaste trick - we don’t recommend it (except for your teeth of course)!
Warranty
Our jewelry is meant to withstand everyday wear and tear; however, sometimes a clasp or chain can be faulty. If this happens, we will take care of the repair at no cost to you. Our 90-day warranty covers the following: broken chains, faulty clasps, stamping errors, wrong size, item missing, etc. Please contact us within 90 days of your purchase and we will be happy to make any repairs at no charge to you. After the 90 days, please contact us to receive a quote for your repair: info@birdstail.com